TY  - BOOK
T1  - Report on customer service plans
DA  - [1994].
CY  - Washington, DC :
CN  - HH 1.2:C 96
PB  - U.S. Dept. of Housing and Urban Development, Office of Policy Development and Research,
PP  - Washington, DC :
PY  - [1994].
N1  - "September 1994."
ID  - 188279
KW  - Customer services
KW  - Customer relations
TI  - Report on customer service plans
ER  -