TY - BOOK AU - Hildrum, Norman W. CN - I 49.109/2: CY - Onalaska, Wis. : CY - [Springfield, VA : DA - 1994] ID - 197912 KW - Customer relations KW - Consumer satisfaction KW - Customer services N1 - "Long Term Resource Monitoring Program"--Cover. N1 - "Reprinted by permission, The American Society for Photogrammetry and Remote Sensing." N1 - Distributed to depository libraries in microfiche. N1 - Shipping list no.: 97-0938-M. N1 - "December 1994." PB - Reprinted by National Biological Survey, Environmental Management Technical Center ; PB - Available from National Technical Information Service, PP - Onalaska, Wis. : PP - [Springfield, VA : PY - 1994] T1 - Providing high-tech customer supportthe good, the bad, and the ugly / TI - Providing high-tech customer supportthe good, the bad, and the ugly / VL - 94-R013 ER -