@article{208532,
      author = {Carson, Kerry D. and Carson, Paula Phillips, and Phillips,  Joyce Schouest.},
      url = {http://library.usi.edu/record/208532},
      title = {The ABCs of collaborative change : the manager's guide to  library renewal /},
      publisher = {American Library Association,},
      recid = {208532},
      pages = {xiii, 273 p. ;},
      address = {Chicago :},
      year = {1997},
}