@article{209255,
      author = {Dresser, Norine.},
      url = {http://library.usi.edu/record/209255},
      title = {Multicultural manners : new rules of etiquette for a  changing society /},
      publisher = {J. Wiley & Sons,},
      recid = {209255},
      pages = {xviii, 285 p. ;},
      address = {New York :},
      year = {1996},
}