@article{212380, author = {Boland, Peter.}, url = {http://library.usi.edu/record/212380}, title = {Redesigning healthcare delivery : a practical guide to reengineering, restructuring and renewal /}, publisher = {Boland Healthcare,}, recid = {212380}, pages = {xviii, 926 p. :}, address = {Berkeley, Calif. :}, year = {1996}, }