@article{212384,
      recid = {212384},
      author = {Veney, James E. and Kaluzny, Arnold D.},
      title = {Evaluation & decision making for health services /},
      publisher = {Health Administration Press,},
      address = {Chicago, Ill. :},
      pages = {vi, 436 p. :},
      year = {1998},
      url = {http://library.usi.edu/record/212384},
}