@article{214336,
      author = {Glasser, William,},
      url = {http://library.usi.edu/record/214336},
      title = {The quality school : managing students without coercion /},
      publisher = {HarperPerennial,},
      recid = {214336},
      pages = {viii, 176 p. ;},
      address = {New York :},
      year = {1998},
}