@article{220920,
      recid = {220920},
      author = {Roth, George, and Kleiner, Art.},
      title = {Car launch : the human side of managing change /},
      publisher = {Oxford University Press,},
      address = {New York :},
      pages = {xxviii, 222 p. :},
      year = {2000},
      url = {http://library.usi.edu/record/220920},
}