@article{231350, author = {Gardenswartz, Lee. and Rowe, Anita,}, url = {http://library.usi.edu/record/231350}, title = {Managing diversity in health care manual : proven tools and activities for leaders and trainers /}, publisher = {Jossey-Bass,}, recid = {231350}, pages = {x, 208 p. :}, address = {San Francisco :}, year = {1999}, }