@article{231350, recid = {231350}, author = {Gardenswartz, Lee. and Rowe, Anita,}, title = {Managing diversity in health care manual : proven tools and activities for leaders and trainers /}, publisher = {Jossey-Bass,}, address = {San Francisco :}, pages = {x, 208 p. :}, year = {1999}, url = {http://library.usi.edu/record/231350}, }