@article{231360,
      author = {Sherman, V. Clayton.},
      url = {http://library.usi.edu/record/231360},
      title = {Raising standards in American health care : best people,  best practices, best results /},
      publisher = {Jossey-Bass,},
      recid = {231360},
      pages = {xxiv, 332 p. :},
      address = {San Francisco :},
      year = {1999},
}