TY  - BOOK
T1  - Loyalty.com :customer relationship management in the new era of Internet marketing /
DA  - c2000.
CY  - New York :
AU  - Newell, Frederick,
CN  - HF5415.1265
CN  - HF5415.1265
PB  - McGraw-Hill,
PP  - New York :
PY  - c2000.
ID  - 231795
KW  - Internet marketing.
KW  - Customer relations.
SN  - 0071357750
TI  - Loyalty.com :customer relationship management in the new era of Internet marketing /
ER  -