@article{234069,
      recid = {234069},
      title = {Health care quality : grievance procedures : hearing of  the Committee on Labor and Human Resources, United States  Senate, One Hundred Fifth Congress, second session on  examining how to implement improved health claim grievance  procedures, focusing on the Employee Retirement Income  Security Act (ERISA) requirements regarding internal review  of health benefit claims and the need for independent  external review, and S. 1712, to improve the quality of  health benefit plans and provide protections for consumers  enrolled in such plans, May 19, 1998.},
      publisher = {U.S. G.P.O. :},
      address = {Washington :},
      pages = {iii, 134 p. ;},
      year = {1998},
      note = {Distributed to some depository libraries in microfiche.},
      url = {http://library.usi.edu/record/234069},
}