@article{235297, author = {Marszalek-Gaucher, Ellen, and Coffey, Richard James,}, url = {http://library.usi.edu/record/235297}, title = {Breakthrough performance : accelerating the transformation of health care organizations /}, publisher = {Jossey-Bass Publishers,}, recid = {235297}, pages = {xxiii, 321 p. :}, address = {San Francisco :}, year = {2000}, }