@article{236268,
      recid = {236268},
      title = {National Ombudsman's ... annual report to Congress on the  Regulatory Fairness Program [electronic resource].},
      publisher = {The Office of the National Ombudsman,},
      address = {[Washington, D.C.? :},
      year = {1998},
      note = {Title from caption: (viewed on August 3, 1998).},
      url = {http://library.usi.edu/record/236268},
}