TY - BOOK T1 - Making change happen one person at a time :assessing change capacity within your organization / DA - c2001. CY - New York : AU - Bishop, Charles H., CN - HD58.8 CN - HD58.8 PB - AMACOM, PP - New York : PY - c2001. ID - 237430 KW - Organizational change KW - Interpersonal relations SN - 0814405282 TI - Making change happen one person at a time :assessing change capacity within your organization / ER -