000237619 000__ 03031cam\a22003014a\45e0 000237619 001__ 237619 000237619 005__ 20210513092918.0 000237619 008__ 991230s2000\\\\ctua\\\\\b\\\\001\0\eng\\ 000237619 010__ $$a 99462244 000237619 020__ $$a1567203647 (alk. paper) 000237619 035__ $$a(OCoLC)ocm43246097 000237619 035__ $$a237619 000237619 040__ $$aDLC$$cDLC$$dPMC 000237619 042__ $$apcc 000237619 049__ $$aISEA 000237619 05000 $$aHF5548.8$$b.E494 2000 000237619 08200 $$a158.7$$221 000237619 24500 $$aEmotions in the workplace :$$bresearch, theory, and practice /$$cedited by Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe ; foreword by Blake Ashforth. 000237619 260__ $$aWestport, Conn. :$$bQuorum Books,$$c2000. 000237619 300__ $$axii, 313 p. :$$bill. ;$$c25 cm. 000237619 504__ $$aIncludes bibliographical references (p. [275]-304) and index. 000237619 5050_ $$aEmotions in the workplace : research, theory, and practice / Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe -- Organizational behavior as emotion management / Willem Mastenbroek -- Affective events-emotions matrix : a classification of work events and associated emotions / John Basch and Cynthia D. Fisher -- Doing justice to workplace emotion / Russell Cropanzano ... [et al.] -- Commentary : The nature of emotions in organizations / Wilfred J. Zerbe, Charmine E.J. Härtel, and Neal M. Ashkanasy -- Powerful emotions : the vicious cycle of social status positions and emotions / Larissa Z. Tiedens -- Gendering emotions, gendering teams : construction of emotions in self-managing teamwork / Marjukka Ollilainen -- Commentary : Emotions as an organizing principle / Charmine E.J. Härtel and Wilfred J. Zerbe -- Owning up or opting out : the role of emotions and identities in issue ownership / Michael G. Pratt and Jane E. Dutton -- Affective, behavioral, and cognitive acceptance of feedback : individual difference moderators / Lonna J. Anderson and Robert G. Jones -- Affective reactions to physical appearance / Anat Rafaeli and Avraham N. Kluger -- Commentary : Emotions as mediators and moderators / Wilfred J. Zerbe and Charmine E.J. Härtel -- The organizational culture of a street kid agency : understanding employee reactions to pressures to feel / Jeffrey Karabanow -- Catching fire without burning out : is there an ideal way to perform emotion labor? / Susan M. Kruml and Deanna Geddes -- Emotional dissonance and employee well-being / Wilfred J. Zerbe -- Commentary : Reconciling research findings / Charmine E.J. Härtel and Wilfred J. Zerbe -- Transformational leadership as management of emotion : a conceptual review / Neal M. Ashkanasy and Barry Tse -- The importance of job characteristics to emotional displays / Ronald H. Humphrey -- Shame and work / Christian F. Poulson II -- Commentary : Emerging research agendas / Neal M. Ashkanasy, Charmine E.J. Härtel, and Wilfred J. Zerbe. 000237619 650_0 $$aWork$$xPsychological aspects. 000237619 650_0 $$aEmotions$$xSocial aspects. 000237619 7001_ $$aAshkanasy, Neal M.,$$d1945- 000237619 7001_ $$aHärtel, Charmine E. J.,$$d1959- 000237619 7001_ $$aZerbe, W. J. 000237619 85200 $$bgen$$hHF5548.8$$i.E494$$i2000 000237619 909CO $$ooai:library.usi.edu:237619$$pGLOBAL_SET 000237619 980__ $$aBIB 000237619 980__ $$aBOOK 000237619 994__ $$aE0$$bISE