000242253 000__ 00935pam\a22002774a\45e0
000242253 001__ 242253
000242253 005__ 20210513093714.0
000242253 008__ 000811s2001\\\\wiua\\\\\b\\\\001\0\eng\\
000242253 010__ $$a   00063975
000242253 020__ $$a0873894901 (alk. paper)
000242253 035__ $$a(OCoLC)ocm44869054
000242253 035__ $$a242253
000242253 040__ $$aDLC$$cDLC
000242253 042__ $$apcc
000242253 049__ $$aISEA
000242253 05000 $$aHF5415.5$$b.N327 2001
000242253 08200 $$a658.8/12$$221
000242253 1001_ $$aNaumann, Earl,$$d1946-
000242253 24510 $$aCustomer centered Six Sigma :$$blinking customers, process improvement, and financial results /$$cEarl Naumann and Steven H. Hoisington.
000242253 260__ $$aMilwaukee, Wis. :$$bASQ Quality Press,$$cc2001.
000242253 300__ $$axx, 340 p. :$$bill. ;$$c27 cm.
000242253 504__ $$aIncludes bibliographical references (p. 333-334) and index.
000242253 650_0 $$aCustomer services.
000242253 650_0 $$aCustomer services$$xQuality control$$xStatistical methods.
000242253 7001_ $$aHoisington, Steven H.,$$d1953-
000242253 85200 $$bgen$$hHF5415.5$$i.N327$$i2001
000242253 909CO $$ooai:library.usi.edu:242253$$pGLOBAL_SET
000242253 980__ $$aBIB
000242253 980__ $$aBOOK
000242253 994__ $$aE0$$bISE