@article{242258,
      author = {Kaplan, Robert S. and Norton, David P.,},
      url = {http://library.usi.edu/record/242258},
      title = {The strategy-focused organization : how balanced scorecard  companies thrive in the new business environment /},
      publisher = {Harvard Business School Press,},
      recid = {242258},
      pages = {x, 400 p. :},
      address = {Boston, Mass. :},
      year = {2001},
}