000243602 000__ 01106cam\a22003494a\45e0 000243602 001__ 243602 000243602 005__ 20210513093849.0 000243602 008__ 001207s2001\\\\nyua\\\\\\\\\\001\0\eng\\ 000243602 010__ $$a 00065929 000243602 020__ $$a0609607723 000243602 035__ $$a(OCoLC)ocm45556147 000243602 035__ $$a243602 000243602 040__ $$aDLC$$cDLC$$dC#P 000243602 042__ $$apcc 000243602 043__ $$an-us--- 000243602 049__ $$aISEA 000243602 05000 $$aHD70.U5$$bS436 2001 000243602 08200 $$a658.8/12$$221 000243602 1001_ $$aSeybold, Patricia B. 000243602 24514 $$aThe customer revolution :$$bhow to thrive when customers are in control /$$cPatricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis. 000243602 250__ $$a1st ed. 000243602 260__ $$aNew York :$$bCrown Business,$$cc2001. 000243602 300__ $$axvii, 395 p. :$$bill. ;$$c25 cm. 000243602 500__ $$aIncludes index. 000243602 650_0 $$aIndustrial management$$zUnited States. 000243602 650_0 $$aProduct management$$zUnited States. 000243602 650_0 $$aBrand name products$$zUnited States. 000243602 650_0 $$aTechnological innovations$$zUnited States$$xManagement. 000243602 650_0 $$aConsumers$$zUnited States. 000243602 7001_ $$aLewis, Jeffrey M. 000243602 7001_ $$aMarshak, Ronni T. 000243602 85200 $$bgen$$hHD70.U5$$iS436$$i2001 000243602 909CO $$ooai:library.usi.edu:243602$$pGLOBAL_SET 000243602 980__ $$aBIB 000243602 980__ $$aBOOK 000243602 994__ $$aE0$$bISE