The customer revolution : how to thrive when customers are in control / Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis.
2001
HD70.U5 S436 2001 (Mapit)
Available at General Collection
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Details
Title
The customer revolution : how to thrive when customers are in control / Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis.
Author
Seybold, Patricia B.
Edition
1st ed.
ISBN
0609607723
Publication Details
New York : Crown Business, c2001.
Language
English
Description
xvii, 395 p. : ill. ; 25 cm.
Call Number
HD70.U5 S436 2001
Dewey Decimal Classification
658.8/12
Note
Includes index.
Added Author
Lewis, Jeffrey M.
Marshak, Ronni T.
Marshak, Ronni T.
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