@article{247312,
      author = {Elgin, Suzette Haden.},
      url = {http://library.usi.edu/record/247312},
      title = {Success with the gentle art of verbal self-defense /},
      publisher = {Prentice Hall, Business & Professional Division,},
      recid = {247312},
      pages = {x, 287 p. :},
      address = {Englewood Cliffs, N.J. :},
      year = {1989},
}