Positively outrageous service :: new and easy ways to win customers for life /: T. Scott Gross.

Positively outrageous service : new and easy ways to win customers for life / T. Scott Gross.

Gross, T. Scott.

1991

HF5415.5 .G76 1991 (Mapit)

Available at General Collection

Formats

Title

Positively outrageous service : new and easy ways to win customers for life / T. Scott Gross.

Author

ISBN

0942361407 (pbk.)
0942361342

Published

New York : MasterMedia Ltd., [1991]

Copyright

Language

English

Description

xi, 236 pages ; 23 cm

Call Number

HF5415.5 .G76 1991

Dewey Decimal Classification

658.8/12

Record Appears in