TY  - BOOK
T1  - Six Sigma :SPC and TQM in manufacturing and services /
DA  - 2001.
CY  - Aldershot, England ;
CY  - Burlington, VT :
AU  - Tennant, Geoff.
CN  - TS156
CN  - TS156
PB  - Gower.
PP  - Aldershot, England ;
PP  - Burlington, VT :
PY  - 2001.
N1  - Includes index.
ID  - 247867
KW  - Quality control
KW  - Production management
KW  - Total quality management.
KW  - Customer services
SN  - 0566083744
TI  - Six Sigma :SPC and TQM in manufacturing and services /
ER  -