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The economy and the Internet : what lies ahead? / Robert E. Litan and Alice M. Rivlin
Manufacturing : lowering boundaries, improving productivity / Andrew McAfee
Automotive industry : Internet-driven innovation and economic performance / Charles H. Fine and Daniel M.G. Raff
Financial services : transparency, differential pricing, and disintermediation / Eric K. Clemons and Lorin M. Hitt
Trucking industry : challenges to keep pace / Anuradha Nagarajan, Enrique Canessa, Will Mitchell, and C.C. White III
Retail services : continuing the Internet success / Joseph P. Bailey
Health care : competition and productivity / Patricia M. Danzon and Michael Furukawa
Public sector : early stage of a deep transformation / Jane Fountain, with Carlos A. Osorio-Urzua
Higher education : promises for future delivery
Austan Goolsbee.

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