TY - BOOK AU - O'Malley, John F. CN - RA410.56 CN - RA410.56 CY - Chicago : DA - 2001. ID - 248062 KW - Medical care KW - Health maintenance organizations PB - Health Administration Press, PP - Chicago : PY - 2001. SN - 1567931502 (alk. paper) T1 - Healthcare marketing, sales, and service :an executive companion / TI - Healthcare marketing, sales, and service :an executive companion / ER -