@article{251293,
      author = {Dowling, Grahame R.},
      url = {http://library.usi.edu/record/251293},
      title = {Creating corporate reputations : identity, image, and  performance /},
      publisher = {Oxford University Press,},
      recid = {251293},
      pages = {xx, 299 p. :},
      address = {Oxford ;},
      year = {2001},
}