@article{251997,
      author = {Lucas, Ann F.},
      url = {http://library.usi.edu/record/251997},
      title = {Leading academic change : essential roles for department  chairs /},
      publisher = {Jossey-Bass,},
      recid = {251997},
      pages = {xxxi, 310 p. ;},
      address = {San Francisco :},
      year = {2000},
}