@article{253005,
      author = {Reifer, Donald J.},
      url = {http://library.usi.edu/record/253005},
      title = {Making the software business case : improvement by the  numbers /},
      publisher = {Addison Wesley,},
      recid = {253005},
      pages = {xviii, 300 p. :},
      address = {Boston :},
      year = {2002},
}