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000253440 001__ 253440
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000253440 010__ $$a   99061216
000253440 020__ $$a0738201367
000253440 035__ $$a(OCoLC)ocm41541358
000253440 035__ $$a253440
000253440 040__ $$aICS$$cICS$$dURC$$dVET
000253440 049__ $$aISEA
000253440 090__ $$aRA410.53$$b.H485 1999
000253440 092__ $$a362.10973$$bH58M
000253440 096__ $$aW 84 AA1 H5m 1999
000253440 1001_ $$aHerzlinger, Regina E.
000253440 24510 $$aMarket-driven health care :$$bwho wins, who loses in the transformation of America's largest service industry /$$cRegina E. Herzlinger.
000253440 2463_ $$aMarket driven health care
000253440 260__ $$aReading, Mass. :$$bPerseus Books,$$c[1999], c1997.
000253440 300__ $$axxxi, 379 p. ;$$c24 cm.
000253440 504__ $$aIncludes bibliographical references (p. 293-363) and index.
000253440 5050_ $$aPt. 1. What consumers want: convenience and mastery : The consumer revolution ; When patients won't remain patient ; Give me mastery or give me death: the new health care activist ; The health care system provides convenience and mastery -- Pt. 2. What payers want: quality and lower costs : Options for the productivity revolution ; Downsizing, the "just say no" diet ; Upsizing, the "big is beautiful" diet -- Pt. 3. What works: health care focused factories and medical technology : Resizing, the "trade fat for muscle" diet ; Resizing and the role of "technology" ; How to accomplish resizing, the case of Deere and Company -- Pt. 4. How to make it happen : A consumer-controlled health insurance system ; How to make it happen: new rules, new tools.
000253440 650_0 $$aMedical care$$zUnited States$$xCost control.
000253440 650_0 $$aPatient satisfaction$$zUnited States.
000253440 650_0 $$aHealth services accessibility$$zUnited States.
000253440 650_0 $$aMedical economics$$zUnited States.
000253440 650_0 $$aMedical care$$zUnited States.
000253440 85200 $$bgen$$hRA410.53$$i.H485$$i1999
000253440 909CO $$ooai:library.usi.edu:253440$$pGLOBAL_SET
000253440 980__ $$aBIB
000253440 980__ $$aBOOK
000253440 994__ $$aE0$$bISE