Ensuring quality and productivity in higher education : an analysis of assessment practices / Susan M. Gates ... [et al.]
Gates, Susan M., 1968-; ERIC Clearinghouse on Higher Education.; Association for the Study of Higher Education.; George Washington University. Graduate School of Education and Human Development.
2002
LB2806.22 .E57 2002 (Mapit)
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Title Ensuring quality and productivity in higher education : an analysis of assessment practices / Susan M. Gates ... [et al.]
ISBN 0787958409 (pbk.)
Imprint San Francisco, CA : Jossey-Bass, c2002.
Language English
Description xiv, 181 p. : ill., tables. ; 23 cm.
Call Number LB2806.22 .E57 2002
Note "Prepared ... in cooperation with ERIC Clearinghouse on Higher Education, the George Washington University, Association for the Study of Higher Education, Graduate School of Education and Human Development, the George Washington University."
Bibliography, etc. Note Includes bibliographical references (p. 163-171) and index.
Added Author Gates, Susan M., 1968-
Added Corporate Author ERIC Clearinghouse on Higher Education.
Association for the Study of Higher Education.
George Washington University. Graduate School of Education and Human Development.
Series ASHE-ERIC higher education report, 0884-0040 ; v. 29, no. 1
Linked Resources Table of Contents
Record Appears in On-Campus Resources > Books
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Introduction
Phase One: System-level assessment
Phase Two: Assessing how well providers meet customers' needs
Choosing the right model for Phase Two
Three steps for assesing providers
Conclusions and recommendations.

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