@article{257763, note = {"Prepared ... in cooperation with ERIC Clearinghouse on Higher Education, the George Washington University, Association for the Study of Higher Education, Graduate School of Education and Human Development, the George Washington University."}, author = {Gates, Susan M.,}, url = {http://library.usi.edu/record/257763}, title = {Ensuring quality and productivity in higher education : an analysis of assessment practices /}, publisher = {Jossey-Bass,}, recid = {257763}, pages = {xiv, 181 p. :}, address = {San Francisco, CA :}, year = {2002}, }