@article{260106,
      recid = {260106},
      author = {Hales-Mabry, Celia.},
      title = {Doing the work of reference : practical tips for excelling  as a reference librarian /},
      publisher = {Haworth Information Press,},
      address = {Binghamton, NY :},
      pages = {387 p. ;},
      year = {2001},
      note = {Co-published simultaneously as The reference librarian,  nos. 72 and 73, 2001.},
      url = {http://library.usi.edu/record/260106},
}