@article{260109,
      author = {Harris, Thomas E. and Sherblom, John,},
      url = {http://library.usi.edu/record/260109},
      title = {Small group and team communication /},
      publisher = {Allyn and Bacon,},
      recid = {260109},
      pages = {xvi, 335 p. :},
      address = {Boston :},
      year = {2002},
}