Statistics, measures, and quality standards for assessing digital reference library services :: guidelines and procedures /: Charles R. McClure [and others].

McClure, Charles R.; Florida State University.; Information Institute of Syracuse.

Statistics, measures, and quality standards for assessing digital reference library services : guidelines and procedures / Charles R. McClure [and others].

McClure, Charles R.; Florida State University. Information Use Management and Policy Institute.; Information Institute of Syracuse.

2002

Z711.45 .S73 2002 (Mapit)

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Title

Statistics, measures, and quality standards for assessing digital reference library services : guidelines and procedures / Charles R. McClure [and others].

Published

Syracuse, N.Y. : Information Institute of Syracuse, School of Information Studies, Syracuse University ; Tallahassee, Fla. : School of Information Studies, Information Use Management and Policy Institute, Florida State University, [2002]

Language

English

Description

v, 104 pages : illustrations, forms ; 28 cm

Call Number

Z711.45 .S73 2002

Bibliography, etc. Note

Includes bibliographical references (p. 102-103).

Added Author

McClure, Charles R.

Added Corporate Author

Florida State University. Information Use Management and Policy Institute.
Information Institute of Syracuse.

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