TY  - BOOK
T1  - Making rain :the secrets of building lifelong client loyalty /
DA  - c2003.
CY  - Hoboken, N.J. :
AU  - Sobel, Andrew,
CN  - HF5415.525
CN  - HF5415.525
PB  - Wiley,
PP  - Hoboken, N.J. :
PY  - c2003.
ID  - 263865
KW  - Customer loyalty.
KW  - Business consultants.
SN  - 0471264598 (alk. paper)
TI  - Making rain :the secrets of building lifelong client loyalty /
ER  -