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000263865 010__ $$a  2002013643
000263865 020__ $$a0471264598 (alk. paper)
000263865 035__ $$a(OCoLC)ocm50479218
000263865 035__ $$a263865
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000263865 05000 $$aHF5415.525$$b.S63 2003
000263865 08200 $$a658.8/12$$221
000263865 1001_ $$aSobel, Andrew,$$d1955-
000263865 24510 $$aMaking rain :$$bthe secrets of building lifelong client loyalty /$$cAndrew Sobel.
000263865 260__ $$aHoboken, N.J. :$$bWiley,$$cc2003.
000263865 300__ $$axvii, 238 p. :$$bill. ;$$c24 cm.
000263865 504__ $$aIncludes bibliographical references (p. 223-227) and index.
000263865 650_0 $$aCustomer loyalty.
000263865 650_0 $$aBusiness consultants.
000263865 85200 $$bgen$$hHF5415.525$$i.S63$$i2003
000263865 909CO $$ooai:library.usi.edu:263865$$pGLOBAL_SET
000263865 980__ $$aBIB
000263865 980__ $$aBOOK
000263865 994__ $$aE0$$bISE