TY - BOOK T1 - How customers think :essential insights into the mind of the market / DA - c2003. CY - Boston, Mass. : AU - Zaltman, Gerald. CN - HF5415.32 CN - HF5415.32 PB - Harvard Business School Press, PP - Boston, Mass. : PY - c2003. ID - 266525 KW - Consumer behavior KW - Consumers KW - Marketing KW - Creative thinking. SN - 1578518261 (alk. paper) TI - How customers think :essential insights into the mind of the market / ER -