TY - BOOK T1 - Toxic emotions at work :how compassionate managers handle pain and conflict / DA - c2003. CY - Boston : AU - Frost, Peter J. CN - HD42 CN - HD42 PB - Harvard Business School Press, PP - Boston : PY - c2003. ID - 266660 KW - Conflict management. KW - Job stress. KW - Employees KW - Executives KW - Stress management. KW - Work KW - Psychology, Industrial. SN - 1578512573 (alk. paper) TI - Toxic emotions at work :how compassionate managers handle pain and conflict / ER -