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000266660 010__ $$a  2002010612
000266660 015__ $$aGBA3-26318
000266660 020__ $$a1578512573 (alk. paper)
000266660 035__ $$a(OCoLC)ocm50143744
000266660 035__ $$a266660
000266660 040__ $$aDLC$$cDLC$$dYDX$$dUKM
000266660 042__ $$apcc
000266660 049__ $$aISEA
000266660 05000 $$aHD42$$b.F76 2003
000266660 08200 $$a658.3/14$$221
000266660 1001_ $$aFrost, Peter J.
000266660 24510 $$aToxic emotions at work :$$bhow compassionate managers handle pain and conflict /$$cPeter J. Frost.
000266660 260__ $$aBoston :$$bHarvard Business School Press,$$cc2003.
000266660 300__ $$axii, 251 p. ;$$c25 cm.
000266660 504__ $$aIncludes bibliographical references (p. 227-239) and index.
000266660 5050_ $$aEmotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.
000266660 650_0 $$aConflict management.
000266660 650_0 $$aJob stress.
000266660 650_0 $$aEmployees$$xCounseling of.
000266660 650_0 $$aExecutives$$xJob stress.
000266660 650_0 $$aStress management.
000266660 650_0 $$aWork$$xPsychological aspects.
000266660 650_0 $$aPsychology, Industrial.
000266660 85200 $$bgen$$hHD42$$i.F76$$i2003
000266660 909CO $$ooai:library.usi.edu:266660$$pGLOBAL_SET
000266660 980__ $$aBIB
000266660 980__ $$aBOOK
000266660 994__ $$aE0$$bISE