@article{268090,
      recid = {268090},
      author = {Seglin, Jeffrey L., and Coleman, Edward,},
      title = {The AMA handbook of business letters/},
      publisher = {AMACOM,},
      address = {New York :},
      pages = {xviii, 519 p.},
      year = {2002},
      url = {http://library.usi.edu/record/268090},
}