Items
Details
Table of Contents
Part I. Introduction. 1. The role of analysis in local government
2. A few basics
Part II. Graphic techniques for planning, monitoring, and evaluating. 3. Demand analysis
4. PERT/CPM
5. Plotting job travel to diagnose scheduling problems
Part III. Work flow and work measurement. 6. Process flow charts
7. Work-distribution analysis
8. Performance measurement and monitoring
9. Using performance standards
Part IV. Simple mathematical computations : analytic building blocks. 10. Basic investment calculations : figuring interest rates and yields
11. Simple options for annualizing costs of capital items : usage-rate and straight-line depreciation
Part V. Making comparisons. 12. Adjusting for inflation when comparing revenues or expenditures
13. The time value of money : opportunity costs, discounting, compounding, future value, and present value
14. Identifying full costs of a program
15. Calculating go-away costs for privatization decisions
16. Cost-effectiveness analysis : a truncated version of cost-benefit analysis
17. Life-cycle costing
18. Lease or buy?
Part VI. Selected applications of analytic techniques in local government. 19. Smoothing data trends by using floating averages
20. Staffing factor calculation : estimating personnel needs for extended-hour or uninterruptable [i.e. uninterruptible] services
21. Potential gains through timely invoicing
22. Making choices systematically - from audit targets to capital projects
23. Analyzing survey data : revealing graphics and simple statistics
24. Correlation coefficients and advanced demand analysis
25. Analysis of operations via benchmarking
Part VII. Wrap up. 26. The role of analysis in a political environment.
2. A few basics
Part II. Graphic techniques for planning, monitoring, and evaluating. 3. Demand analysis
4. PERT/CPM
5. Plotting job travel to diagnose scheduling problems
Part III. Work flow and work measurement. 6. Process flow charts
7. Work-distribution analysis
8. Performance measurement and monitoring
9. Using performance standards
Part IV. Simple mathematical computations : analytic building blocks. 10. Basic investment calculations : figuring interest rates and yields
11. Simple options for annualizing costs of capital items : usage-rate and straight-line depreciation
Part V. Making comparisons. 12. Adjusting for inflation when comparing revenues or expenditures
13. The time value of money : opportunity costs, discounting, compounding, future value, and present value
14. Identifying full costs of a program
15. Calculating go-away costs for privatization decisions
16. Cost-effectiveness analysis : a truncated version of cost-benefit analysis
17. Life-cycle costing
18. Lease or buy?
Part VI. Selected applications of analytic techniques in local government. 19. Smoothing data trends by using floating averages
20. Staffing factor calculation : estimating personnel needs for extended-hour or uninterruptable [i.e. uninterruptible] services
21. Potential gains through timely invoicing
22. Making choices systematically - from audit targets to capital projects
23. Analyzing survey data : revealing graphics and simple statistics
24. Correlation coefficients and advanced demand analysis
25. Analysis of operations via benchmarking
Part VII. Wrap up. 26. The role of analysis in a political environment.