The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.
2003
HE9803.S68 G58 2003 (Mapit)
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Details
Title
The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.
Author
ISBN
0071396837 (alk. paper)
Publication Details
New York : McGraw-Hill, c2003.
Language
English
Description
xvi, 319 p. : ill. ; 24 cm.
Call Number
HE9803.S68 G58 2003
Dewey Decimal Classification
387.7/42/068
Bibliography, etc. Note
Includes bibliographical references (p. 287-310) and index.
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