@article{270268, recid = {270268}, author = {Mordock, John B.,}, title = {Managing for outcomes : a basic guide to the evaluation of best practices in the human services /}, publisher = {CWLA Press,}, address = {Washington, D.C. :}, pages = {ix, 279 p. ;}, year = {2002}, url = {http://library.usi.edu/record/270268}, }