TY  - BOOK
T1  - The reinventor's fieldbook :tools for transforming your government /
DA  - c2000.
CY  - San Francisco :
AU  - Osborne, David
AU  - Plastrik, Peter.
ET  - 1st ed.
CN  - JK421
CN  - JK421
PB  - Jossey-Bass,
PP  - San Francisco :
PY  - c2000.
ID  - 271525
KW  - Administrative agencies
KW  - Bureaucracy.
KW  - Government productivity.
KW  - Customer relations.
KW  - Entrepreneurship.
SN  - 0787943320
TI  - The reinventor's fieldbook :tools for transforming your government /
ER  -