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000271525 010__ $$a   00030373
000271525 020__ $$a0787943320
000271525 035__ $$a(OCoLC)ocm43894179
000271525 035__ $$a271525
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000271525 05000 $$aJK421$$b.O724 2000
000271525 08200 $$a352.3$$221
000271525 1001_ $$aOsborne, David$$q(David E.)
000271525 24514 $$aThe reinventor's fieldbook :$$btools for transforming your government /$$cDavid Osborne, Peter Plastrik.
000271525 250__ $$a1st ed.
000271525 260__ $$aSan Francisco :$$bJossey-Bass,$$cc2000.
000271525 300__ $$axiv, 689 p. ;$$c24 cm.
000271525 504__ $$aIncludes bibliographical references (p. 615-664) and index.
000271525 650_0 $$aAdministrative agencies$$xManagement.
000271525 650_0 $$aBureaucracy.
000271525 650_0 $$aGovernment productivity.
000271525 650_0 $$aCustomer relations.
000271525 650_0 $$aEntrepreneurship.
000271525 7001_ $$aPlastrik, Peter.
000271525 85200 $$bgen$$hJK421$$i.O724$$i2000
000271525 909CO $$ooai:library.usi.edu:271525$$pGLOBAL_SET
000271525 980__ $$aBIB
000271525 980__ $$aBOOK
000271525 994__ $$aE0$$bISE