@article{272002,
      author = {Hennessey, Hubert D. and Jeannet, Jean-Pierre.},
      url = {http://library.usi.edu/record/272002},
      title = {Global account management : creating value /},
      publisher = {John Wiley & Sons,},
      recid = {272002},
      pages = {x, 260 p. :},
      address = {Chichester :},
      year = {2003},
}