@article{273027, author = {Abrahamson, Eric John.}, url = {http://library.usi.edu/record/273027}, title = {Change without pain : how managers can overcome initiative overload, organizational chaos, and employee burnout /}, publisher = {Harvard Business School Press,}, recid = {273027}, pages = {xvi, 218 p. :}, address = {Boston :}, year = {2004}, }