@article{275957, author = {Frankel, Arthur J., and Gelman, Sheldon.}, url = {http://library.usi.edu/record/275957}, title = {Case management : an introduction to concepts and skills /}, publisher = {Lyceum Books,}, recid = {275957}, pages = {x, 201 p. ;}, address = {Chicago, Ill. :}, year = {2004}, }