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The birth of the Napster phenomenon
Why Napster spread like wildfire
Big boys get angry
The battle commences
The voice of the people: the fury of the underground Internet
Bertelsmann (and the end of Napster as we know it)
Children of Napster: music and video
Post-Napster: will online subscription prosper?
Napster, file sharing and peer-to-peer: the impact on the wider business world
Newcomers and old stagers
Irresistible forces and immovable objects
Conclusion: Napster, business and the future.

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