@article{277188,
      note = {Keynote speeches presented at the annual National Forum on  Quality Improvement in Health Care, 1992-2002.},
      author = {Berwick, Donald M.},
      url = {http://library.usi.edu/record/277188},
      title = {Escape fire designs for the future of health care /  [electronic resource] :},
      publisher = {Jossey-Bass,},
      recid = {277188},
      pages = {1 online resource (xxvi, 315 p.) :},
      address = {San Francisco :},
      year = {2004},
}